NCR Corporation (NYSE: NCR), a global enterprise technology company for the financial industry, today announced that BankDhofar, one of the fastest growing banks in the Sultanate, is the first financial institution in Oman to deploy NCR’s Financial Kiosk.
NCR Financial Kiosk offers BankDhofar customers the ability to conduct 90 percent of teller-aided transactions conveniently and on their schedule, with a digital, self-service experience free from waiting in line in a bank branch
“We are thrilled to be the first movers in the country to adopt NCR’s innovative branch transformation technologies. We constantly look to leverage technology to create a richer, more convenient banking experience for customers by making banking easy and always available,” said Dr. Tariq Taha, Chief Digital Banking and Information Officer of BankDhofar. “With the introduction of NCR Financial Kiosk, we can migrate routine transactions to the self-service channel, enabling our staff to dedicate more time to customer service, facilitate high-value product purchases and cross-sales while providing our corporate and retail customers with superior service and a better experience.”
NCR’s Financial Kiosk is powered by NCR’s SelfServ 81, NCR’s next-generation, mobile-ready ATM platform. In combination with NCR’s Activate software, the bank will now be able to integrate their self-service channel with the rest of their digital infrastructure.
“Customer behaviors are changing and retail banking must transform to stay ahead of their customers’ needs and preferences,” said Hussam Zahdeh, area vice president for NCR Banking. “BankDhofar is widely acknowledged to be a leader in adopting new technologies and NCR’s Financial Kiosk gives BankDhofar customers a seamless banking experience across channels and at their convenience.”