Living in Dubai means adapting to a unique postal reality – there is no mailman delivering mail to your doorstep. The entire emirate operates without traditional home delivery or zip codes, making PO Boxes not just helpful, but absolutely essential.
These secure, lockable compartments at Emirates Post offices become your official mailing address for everything from government documents to online shopping deliveries. You receive SMS notifications when mail arrives, and visit your designated post office to collect items.
Three groups depend on this system daily:
1. Residents: Essential for receiving mail—no home delivery in Dubai.
2. Businesses: Legally required for trade licenses and official communication.
3. E-commerce: Vital for returns, customs, and licensing.
What initially seems like an inconvenience quickly becomes an efficient, secure system that ensures your mail never gets lost or misdelivered.
Why You Need a PO Box in Dubai?
- Mail Security & Privacy: Secure 24/7 access with your key and Emirates ID. Ideal for sensitive documents while keeping your home address private.
- Professional Image: Adds credibility for freelancers and businesses. A PO Box shows you’re established, even without a physical office.
- Reliable Delivery: Ensures seamless delivery in high-rises and free zones. All mail is sent to a secure location with SMS alerts.
Types of PO Box – Services & Packages
Dubai’s postal system operates through Emirates Post, offering distinct categories of PO Box solutions tailored to meet the needs of various users. Understanding these options helps you select the appropriate service level for your specific needs.
1. Personal PO Boxes
| Service | Annual Fee (AED) | Delivery Method | Key Features | Best For |
|---|---|---|---|---|
| MyBox | 300 | Branch collection | Secure storage, SMS notifications, online portal, 10% shipping discount | Individual residents comfortable with post office visits |
| MyHome | 695 | Weekly home delivery | Home delivery, retain PO Box number when moving, app management | Villa residents, reliable delivery access areas |
| MyHome Instant | 995 | Next-day delivery (up to 60/year) | Fast delivery, digital platform management, premium convenience | Busy professionals, frequent mail recipients |
2. Corporate PO Boxes
| Service | Annual Fee (AED) | Delivery Method | Key Features | Target Business |
|---|---|---|---|---|
| Basic Box | 995 | Branch collection | 24/7 access, digital notifications, secure mail handling | Small businesses, startups |
| Premium Box | 2,495 | Branch + onsite service | Weekly onsite delivery/collection, enhanced support, all Basic features | Growing businesses, medium enterprises |
| Premium+ Box | 11,995 | Comprehensive service | Advanced mail forwarding, parcel collection, customized support, tailored solutions | Large corporations, government entities |
3. Additional Services & Package
Virtual PO Box
- Annual Fee: AED 995
- Description: Digital mail management
- Features: Online portal, mail scanning, digital notifications
- Ideal For: Digital-first businesses
Additional Trade License
- Annual Fee: AED 995
- Description: Extra business registration support
- Features: Supports multiple business entities
- Ideal For: Multi-business owners
Step-by-Step Application Process
Step 1: Choose Application Method
Select between online registration at emiratespost.ae (24/7 convenience, 10 minutes) or in-branch setup (immediate keys, personal assistance).
Step 2: Gather Documents
Individuals need to provide: Emirates ID, a copy of their passport, and proof of residency. Businesses need: a trade license, an application form with a stamp, the authorized person’s documents, and photos.
Step 3: Submit Application
Online: Create an account, verify your Emirates ID, and select your PO Box type and location.
In-branch: Complete forms with staff assistance.
Step 4: Make Payment
Pay annual fees (AED 300-995 individuals, AED 995+ businesses) plus 5% VAT. Online transactions require UAE cards, and branches accept both cash and cards.
Step 5: Collect Keys
Online applicants are required to visit the chosen branch with their Emirates ID. In-branch applicants receive keys immediately. PO Box activates upon key collection.
Step 6: Activate Digital Services
Download the Emirates Post app, register your PO Box number, enable SMS notifications, and set up an online portal for mail tracking.
Fees, Validity & Renewal
Annual Rental: Starts at AED 300 for individuals and AED 995 for businesses; a one-time corporate setup fee of AED 100 applies. Prices include 5% VAT.
Extras: Free SMS alerts; optional add-ons like agent authorization (AED 100/year), mail forwarding (variable), lost key (AED 100), virtual PO Box (AED 995/year).
Renewals & Upgrades: Valid Jan–Dec with a 90-day grace period; renew online 30 days early. Full annual payment required. Upgrades take effect instantly, while downgrades are applied at the next renewal.
Tips for Managing Your Dubai PO Box Efficiently
- Activate eShaar for instant SMS alerts on mail arrival.
- Use the Emirates Post app for tracking, payments, and pickups.
- Visit off-peak (mid-mornings on weekdays) to avoid queues.
- Collect in batches to save time and travel costs.
- Enable mail forwarding when traveling abroad.
- Authorize an agent (AED 100/year) to collect on your behalf.
- Keep contact info updated for timely notifications.
- Renew early (30 days in advance) to avoid service gaps.
PO Box List in Dubai with Addresses
| Location / Company | PO Box Number | Address / Area |
|---|---|---|
| Dubai Central Post Office, Karama | 111311 | Karama Central Post Office |
| Dubai Deira Main Post Office | 88878 | Hor Al Anz East, Deira Main PO |
| Emirates Post Group – Karama | 333388 | Karama Post Office |
| Emirates Post Group – Deira Main | 444488 | Deira Main Post Office |
| Al Rashed United DMCC | 127177 | Jumeirah Lake Towers |
| Al Safa Transport LLC | 48389 | Dubai Industrial City |
| Bollore Logistics LLC | 36647 | Dubai Airport Freezone |
| Bridgeway Shipping & Clearing LLC | 8109 | Jebel Ali Free Zone South |
| ELF Shipping LLC | 30344 | Dubai Investment Park-1 |
Your PO Box Awaits
Dubai PO Boxes are mandatory for receiving mail, with options ranging from AED 300 for personal services to AED 11,995 for corporate packages. Choose between online or branch applications, enable notifications, and consider home delivery options. Your secure mailing solution awaits at Emirates Post.
Frequently Asked Questions
What is the PO Box Number for Emirates?
The PO Box number for Emirates is 686, Dubai, United Arab Emirates
What is the Zip Code for Dubai?
Dubai does not have a zip code; use “00000” if a zip code is required.
What is the Letter Code for Dubai?
The letter code for Dubai is “DXB,” commonly used as its airport and city code (inferred from general knowledge).
