Chowking Orient Restaurant Selects Epicor to Support Growth

Wednesday 13 April 2016
Sabby Gill

Dubai - MENA Herald: Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced that Chowking Orient Restaurant, a popular quick-service style Chinese and Oriental restaurant business, has selected the next-generation enterprise resource planning (ERP) solution, Epicor iScala, to improve its key processes. The restaurant business will use Epicor finance, warehouse, inventory, hospitality industry and service management applications to support its ongoing growth plans and the opening of new food outlets in the UAE and Oman.

Hameed Jahubar, CFO for Chowking Orient Restaurant, said: “We chose the Epicor iScala system due to its flexibility, agility and the fact that it is specially developed for multi-site operations. It will enable us to streamline our operations, and integrate front and back office systems, to improve customer service. We are confident that this Epicor business solution will help in boosting our profitability and expanding our presence in the region as we open more stores in the UAE and Oman.”

Faisal Rahman, Head Marketing for Chowking said “Established in 2003 and now operating 23 outlets in the UAE and two in Oman, Chowking Oriental Restaurant offers a vast menu, great ambience, and a great dining experience in dine-in, kiosk and food court formats. The food chain is set to incorporate the Epicor iScala solution at its regional head office in Dubai, as well as across all outlets in the UAE and Oman. Upon implementation, the company will integrate all of its business processes across different departments, to achieve a system-driven business management solution.

Supported by Simplified Solutions FZCO, an authorised value added reseller in the UAE, Chowking Orient Restaurant selected iScala because of its low total cost of ownership, its industry-specific functions and its ease of use. The iScala solution had also been recommended by several other businesses in the region’s hospitality industry, so it came with good references.

“iScala is a modern ERP solution designed to address the requirements of the hospitality industry. It will help Chowking integrate its business processes, enabling its team to keep check on what’s happening in individual outlets, as well as the regional office, so that it can continue to provide a faster service, manage stock better and improve business decision-making. We are confident that, once implemented, iScala ERP will offer a high level of flexibility and excellent performance to the popular East-Asian food joint,” concluded Sabby Gill, Executive Vice President for Epicor International.

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