An increase in the standard of food delivery services has boosted the Dubai food and beverage industry at the start of 2019 – with major providers reporting a boost of year-on-year sales of more than 15%.
Nando’s UAE today reported a strong start to the year as they increased the amount of delivery business from Q1 in 2018 to Q1 in 2019 by 16% - a total of 22% of their total revenue.
George Kunnappally, Managing Director of Nando’s UAE, said an increased network of delivery drivers combined with high standards in food quality and packaging was at the heart of this positive result.
He said: “If we look at Deliveroo they are getting bigger and faster all the time and we have matched that pace at Nando’s – making sure our product is first class and it arrives with the customer just as it should be.
“This is really positive news for both ourselves and the industry in general and shows that if you keep innovating then there is still a strong market in Dubai. The delivery network in the city really developed in 2018 and has kicked on again this year and we are delighted to be central to that growth.
“Key is keeping those high standards as you cannot afford to be overtaken. The next step is obviously combing delivery orders with bringing people into Nando’s to eat and on that we are improving the experience all the time.”
The food and beverage industry in Dubai and across the UAE has grown massively in the last decade and the concern now is that there is an oversupply of restaurants and cafes in the market.
George added: “It is evolving very quickly and at Nando’s we have a clear strategy to also keep adapting and challenging ourselves. We are in the premium dining market but there is a lot of competition and we are fully aware of that. It requires continual effort to be bold but we are optimistic about what this year has in store for us.”