Cleveland Clinic Abu Dhabi Extends Access for Patients across the UAE

Saturday 30 June 2018
Abu Dhabi - MENA Herald:

Cleveland Clinic Abu Dhabi, part of Mubadala’s network of healthcare providers, is introducing a number of new initiatives designed to make it easier for patients to access the world-class care they need.

The hospital is extending the opening hours of a range of outpatient clinics covering the most in-demand subspecialties, including cardiology, internal medicine, gastroenterology, neurology and other services. From July 1, patients will be able to schedule appointments between 8 AM until 8 PM.

The extended hours are designed to better serve the needs of the full range of patients who use Cleveland Clinic Abu Dhabi’s services. There has been a significant volume of requests for late afternoon and evening appointments, particularly from professionals who want to see their doctors after work.

“Since opening the hospital in 2015, we’ve treated hundreds of thousands of patients, and we now have the capacity and experience to treat millions more over the years to come. We’re here to serve the community and we are taking steps to ensure they can access our services where they need us and when they need us,” says Dr. Rakesh Suri, CEO, Cleveland Clinic Abu Dhabi.  

Cleveland Clinic Abu Dhabi served more than 400,000 outpatient visits in 2017, and – based on a comprehensive needs review – is launching programs over the summer to improve access for an increasing number of lives.

As part of efforts to increase patient access, the hospital has opened Cleveland Clinic Abu Dhabi – Al Ain, a facility designed to support the community in the ‘Garden City’ and surrounding areas.

The clinic, located on the Tawam Hospital Campus in Al Ain, offers clinical services daily. Patients who need surgery or a longer-term care program, and those requiring highly specialized procedures and multi-disciplinary care, can be seamlessly referred to Cleveland Clinic Abu Dhabi’s main facility in the capital after initial consultations in Al Ain.

The hospital has also started work on rolling-out a new mobile healthcare app which will enable patients to correspond directly with their physicians, schedule appointments and review test results using their personal device or mobile phone.  The app is expected to launch later this year.

As part of its efforts to increase the number of people able to access its services, Cleveland Clinic Abu Dhabi is continuously working with a wide range of insurance providers

Cleveland Clinic Abu Dhabi offers non-incentivized, coordinated care, drawing on the expertise of more than 57,000 caregivers across its international network. To arrange an appointment, contact Cleveland Clinic Abu Dhabi at 800 8 CCAD (800 8 2223) or visit www.clevelandclinicabudhabi.ae. Cleveland Clinic Abu Dhabi’s Emergency Department is always available 24 hours a day, seven days a week.

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